CONTACT US

1. Log into your bank online and visit the E-Transfer section. You may wish to call them directly or visit them in person if you need assistance.
2. Add our email and exact total price with taxes as seen on your invoice.
3. Submit the transfer.
4. We will provide you with the secret word into the transfer for security. The secret word will be generated for you after check out. Please read the instructions at the bottom of the page after you check out.
5. We offer guidelines on how to send an E-Transfer with your invoice. You will receive your shipment after the E-Transfer has been processed.

We accept interac email e-transfer & various amounts of crypto currencies as a form of fiat payment.

The etransfer service is only provided if you have an online banking account & payment instructions are provided upon checkout.
An invoice will be provided with the following instructions such as the email address, security question and answer required complete your payment process. Please ensure you copy these details down. If you are missing some information, please contact [email protected] with your Order # and we would be glad to assist you.

For cryptocurrencies, simply choose the coin you wish to send and complete the checkout process.
We accept various cryptocurrencies such as Bitcoin, Ethereum, USDT, USDC, Dogecoin, Shibacoin, & BNB.
Please view the checkout for the corresponding protocols to send with.

Taxes are already included in our prices.

All orders are shipped FREE OF CHARGE

The order will be processed and may take up to two business days howwever in most cases, we ship them within one business day. The order will be marked as processing and will not be processed if an E-Transfer has not arrived.

Please note Monday through Friday if you send your payment for your order before 1pm eastern time (ontario) your order will be processed and shipped out the same business day. Any payments sent after our cut-off time of 1pm eastern time will be accepted the same day during the evening, and your order will be processed and shipped the following business day. *Please note on weekends our accountant works shortened hours, however we assure you your order will processed and shipped out the following Monday.We will also send you a payment confirmation through email once accepted as well.

1. Visit "MY ACCOUNT" page.
2. Fill out the form.
3. Click Register.
4. At this point you may place orders. Please note that you must be 19+ to place an order

Ordering is quick and easy.
1. Visit the “Products” page and review our products by clicking the product title.
2. Point to a product and choose “ADD TO CART” or “SELECT OPTIONS” to choose the weight of the product; then “ADD TO CART”.
3. Click the “CART” or "VIEW CART" when you are done and review your order.
4. Remove items by clicking the “X” button. Add/reduce quantities by clicking the “+” and “-“ buttons beside a product. Click “UPDATE CART”.
5. Click “PROCEED TO CHECKOUT” when ready.
6. Review your billing details, shipping details and order details.
7. Before placing your order. You need to read and accept our terms & conditions.
8. Choose “PLACE ORDER” when you are done; if your purchase fails, you may need to setup an ACCOUNT before you can order products.
9. Check your email for a confirmation letter and next steps to issue an E-Transfer.
10. Send your E-Transfer and make sure it was processed. We will then process and ship your order.

Your order will be handled with care and sealed properly to protect your purchase and privacy.
Shipping via Canada Post ensures your order will be sent discreetly and securely.

Furthermore, is buying weed online safe? Yes! Read more here

We currently only ship within Canada.
You are welcome to check in with us for updates periodically.

Generally when you place an order, it automatically enters our system to be on hold. Please note once we receive your payment, your order status will change to processing then be processed and shipped out the following business day excluding weekends. For orders that change to processing during the weekend, they will be shipped out the following Monday when the post office is open. In an event where we have not received your payment within 48 hours our system will delete that on-hold order

Please note this discount only applies when you add three to eight individual ounces of marijuana flower products only. This discount does not apply to quarter pounds, half pounds as a single product in your cart. You must add individual ounces to your cart in order for this discount to apply at checkout. You are also able to add more than one ounce of the same strain in order qualify for the discount

Unfortunately our system does not allow you to change an order once it has been placed. To cancel, simply go to your orders page under "My Account" and select cancel. If you already sent a payment and would like to change an order, you can do is contact us at [email protected] and we can try to change that for you but there is no guarantee.

A boveda package is a humidity package which can improve the quality of marijuana cannabis by setting the flower to the right humidity level. These are great additional add-on's for your purchase however are totally optional. We have a demostration video on our products page as well for your reference

* At this time we do not carry any Bovedas *

Here at Cheapweed.to we offer free express post shipping on all orders. Please note that this service usually arrives within 2-3 business days to most parts in Canada as advertised by Canada Post. In some cases if you reside in a rural area or small population city, it may take up to 4 business days however usually is the cases for provinces such as New Brunswick and Prince Edward Island

If you sent your payment and your order went to processing and still don't have a tracking number by 8 PM EST by the following business day please contact [email protected] and one of our customer service representatives will take a look. If your order is still on hold, that means we have not received your payment yet and your order has not been processed yet.

The tracking number sent to you through the email address you provide us will usually show the expected delivery date of your package. If there has been no update past the delivery date, please contact [email protected] with your order number in the subject line and one of our customer service representatives would be glad to assist you. We will then contact Canada Post on your behalf and open a service ticket for your package. Once a service ticket has been opened, Canada Post will try and locate your package which can take anywhere between 5 to 7 business days. In most cases, once we file a trace for your package it does arrive usually tend to arrive the next day. Tony will always be there to support you until your package arrives at your door 🙂

We offer full insurance for your order, meaning if it gets lost in transit we will replace your package. ONE REPLACEMENT PER ORDER. This usually never happens however we like to give our clients full confidence when purchasing at Cheapweed.io. Replacements will be in the form of credit, no refunds. We do not offer replacement packages on your order if the tracking number says delivered.

We have the option to generate a tracking number at our facility to ensure efficiency upon packaging and shipping out your order. This simply is for the convenience and you will see your tracking number update from this once we drop it off and have it scanned at the local post office. This update will usually update around 7:30 to 8pm eastern time ontario, from there you will see updates as it starts to travel to your destination :).

Canada Post may have accidentally delivered your package to the wrong address. Postal workers may occasionally drop packages at your neighbours’ homes or wrong mailbox. Ask your neighbours if they saw it or simply look around their premises. You may also check the community mailbox.
Postal workers may also have scanned a package as “successfully delivered” but it will actually arrive the next business day. Please allow a few extra business days to see if you package arrives.
From Canada Post
"The investigation involves contacting the addressee to confirm delivery, or to better understand how they receive their mail and, as applicable, if they checked: with the front desk, security or mail room at the receiving address to see if someone else accepted the item on their behalf; their Community Mail Box for the item or parcel compartment key; around their property to see if the item was left in a safe location or in a mailbox attached to their home. In rare cases, a delivery scan is entered into our system before the item is delivered. If you become aware that the addressee has received the item before we contact you, simply reply to this e-mail indicating the item has been received.”

Yes, if you would like to request a signature, please put "SIGNATURE REQUIRED" in your order notes during checkout.

If you're tracking your package on the Canada Post website and it looks like it's headed to the wrong city, it's most likely due to human error at Canada Post. Human errors happen on occasion as the postal employee has to manually enter each postal code in the system and if they are off by a digit/letter, it can cause a routing error and subsequent delay of 1-2 days.

Canada Post may forget to add an updated scan to the order. This causes the order to appear as if it is not being processed. Most of our orders arrive within three business days. However, it they may be delayed due to unforeseen circumstances. If you have waited five or six business days and nothing has arrived, please EMAIL US directly at [email protected] and we will perform a trace for you with Canada Post.

Postal theft, lost orders and confiscated packages are minor issues in most areas, but are relatively common in Northwest Territories, Yukon, Nunavut, Northern Ontario, Northern Manitoba, Quebec, Dieppe & Saint John, NB and cities with a population of less than 3500. We recommend placing smaller orders if you are concerned about your order’s safety. Replacement packages or refunds are not available if orders are lost, stolen or confiscated. You will be placing the order at your own risk.

If a package is not able to be delivered due to an incorrect address provided by the customer, please update your shipping address immediately in order to reflect future orders. Please note we do not cover orders that are undelivered due to customer negligence.

We often send out our newsletter with news and great offers. We will never disclose your data to third parties and you can unsubscribe from the newsletter at any time.

Unfortunately, we’re unable to offer free samples. As a retailer, we buy all magazines from their publishers at the regular trade price. However, you could contact the magazine’s publisher directly to ask if they can send you a free copy.

You can create a new account at the end of the order process or on the following page. You can view all of your orders and subscriptions in your customer account. You can also change your addresses and your password.

No, you don’t have to create an account. But there are a few advantages if you create an account.

• You never have to enter your billing and shipping address again

• Find all of your orders, subscriptions and addresses in your account

• Download invoices of your orders

No, we don’t have a physical store location at the moment. We accept only orders through our online shop and we’re shipping all orders with the Swiss Post Service. Please visit our shipping section for more details.

From time to time you will find us at design fairs and popup markets in Switzerland. Subscribe to our newsletter and you’ll receive the latest news.